A custom orthotic is a shoe insert that is made to exactly fit the contours of your feet. Orthotics are used for a variety of foot conditions including heel pain, flat feet, pain in the ball of the foot, high arched feet, various ligament and tendon issues, arthritis etc.

Orthotics work by decreasing high pressure areas, stabilizing the foot alignment, and cushioning the foot. They also help to cushion and support the foot while walking, running, or playing a sport that requires lateral stability. Only VKTRY Platinum orthotics add the benefits of carbon fiber to custom orthotics.

$395. Buy 2 and get your second pair 50% off

Coupon codes cannot be used on the purchase of Platinum VKs

Platinum Orthotics can only be shipped to addresses located within the United States. For more details on how the Custom Orthotic shipping process works, please email us at info@vktry.com.

VKTRY custom orthotics are made using the latest material technology. They are made of ultra-soft EVA foam molded to the exact shape of your foot for maximum comfort, cushioning and stability. Only VKTRY Platinum orthotics add patented aerospace-grade carbon fiber plate technology.

We will send you a foam impression box with directions on how to make an accurate foot impression. Send it back to our labs, postage paid. And we will scan your foot impressions with our proprietary laser scanning system and fabricate your custom orthotics with VKTRY’s patented carbon fiber plate built right in.

Custom orthotics are often recommended for individuals with chronic foot and leg pain caused by injuries, flat feet, high arches or other foot conditions.

The lifespan of custom orthotics depends on many factors such as how often they are worn, in what type of shoe are they going to be used in and for what activity. Generally, custom orthotics will last 1-2 years.

VKTRY Custom Orthotics are made of top quality materials that include a hand washable top cover that is anti-microbial to prevent odor. Our top covers can be hand washed with a mild soap and water and air-dried at room temperature.

Custom orthotics should be broken in a little at a time. The normal break in time can be anywhere from a week or two. Initially you may feel some heel slippage, but this will resolve in a short time. If there is any new pain or discomfort after the break in period, please contact us immediately and we will arrange an adjustment or replacement.

VKTRY makes two types of custom orthotics. The first type is our standard Platinum Orthotic designed for trainers or casual walking shoes. This style has a deep heel cup, thicker profile for maximum cushioning and works best in running shoes, walking shoes, basketball, volleyball, or other types of footwear for sports that require a lot of jumping.

Our second type of orthotic is Slimfit. This style is designed to fit into shoes with a narrower design such as cleats, spikes, golf or tennis shoes. This style has a shallow heel cup and thinner profile to ensure a great fit and prevent heel slippage.

VK Platinums are available in 2 different models.

- The first is our Standard Custom designed to fit into sneakers such as running shoes (trainers) or any footwear that has a little extra room.

- The second type is our Thinfit version. Thinfit is designed for footwear that has a little less room such as golf, tennis, hiking, skiing or cleated footwear.

Both types are full custom and provide exceptional support.

Yes. You may trim the soft foam material on your orthotics if they are a bit too long or wide however never trim the carbon fiber. This will void any warranty of materials.

Everyone’s insurance coverage varies in what they will or will not cover, therefore VKTRY cannot guarantee that insurance will cover your orthotics. We recommend that customers partner with their insurance company prior to purchase to understand coverage. Customers are responsible for submitting claims to their own insurance, VKTRY does not assist in the submission of insurance claims

Yes! VKTRY custom orthotics qualify for health savings and flex spending accounts.

Yes! If you qualify, you can finance your custom orthotics over 3 months using the “Shop Pay Installments” payment plan or Sezzle on our website.

As all VKTRY Platinum Orthotics are fully custom-made, we are unable to offer refunds. However, we provide a 6-month warranty, covering any defects in materials or workmanship that may arise during normal use.

Additionally, our Remake Guarantee ensures that if you experience any issues with fit, comfort, or functionality within the warranty period, we will gladly remake your orthotics to ensure they meet your specific needs

At VKTRY, we take pride in the quality and craftsmanship of our custom-made
orthotics. We stand behind our products and offer the following warranty to
provide you with peace of mind:

1. Warranty Coverage: We offer a 6-month warranty on our custom-made
orthotics. This warranty covers any defects in materials or workmanship that may arise during normal use.

2. Remake Guarantee: If you encounter any issues with the fit, comfort, or
functionality of your custom orthotics within the warranty period, we will gladly
remake them to ensure they meet your specific needs.

3. Exclusions: Please note that this warranty does not cover normal wear and tear, damage caused by improper use, neglect, or modifications made to the orthotics without our authorization.

4. Warranty Claims: If you believe your custom orthotics are eligible for a
warranty claim, please contact our Customer Support team. We may require
supporting documentation or photographs to assess the issue. Our team will guide you through the warranty claim process and provide instructions on returning the orthotics if necessary.

5. Resolution Process: Once we receive your warranty claim, our team will
promptly evaluate the issue and determine the appropriate course of action. If a remake is required, we will work diligently to recreate your orthotics to match the original specifications. Our goal is to ensure your complete satisfaction and address any concerns you may have.

6. Shipping Costs: If the warranty claim is approved, we will cover the shipping
costs associated with returning the defective orthotics and sending the remade pair to you.

Our product warranty is subject to the terms and conditions outlined above. If you have any questions about the warranty for your custom-made orthotics, please contact our Customer Support team at info@vktry.com. Thank you for choosing VKTRY—we are committed to providing high-quality custom orthotics and exceptional customer service.